Big Bathroom Shop | Designer Bathrooms | Online UK Store

A deeper dive into bigbathroomshop.co.uk

Common questions asked about www.bigbathroomshop.co.uk

1. Do you offer a warranty on your products?

Yes, we offer a warranty on all our products. The length of the warranty may vary depending on the specific item, but it is typically between 1 to 10 years. The warranty covers any manufacturing defects or faults that may arise during normal use. If you encounter any issues with your product within the warranty period, please contact our customer service team who will be happy to assist you.

2. Can I return a product if I change my mind?

Yes, we have a hassle-free returns policy. If you change your mind about a product, you can return it within 30 days of purchase for a full refund or exchange. The item must be unused, in its original packaging, and in a resalable condition. Please note that certain items, such as personalized or made-to-order products, may not be eligible for return. For more information on our returns policy, please refer to our website or contact our customer service team.

3. How long does delivery take?

We aim to dispatch all orders within 1-2 working days. Delivery times may vary depending on your location and the specific product you have ordered. Standard delivery within the UK typically takes 2-5 working days. For international orders, delivery times may be longer. You can track the progress of your order through your account on our website. If you have any specific delivery requirements or need expedited shipping, please contact our customer service team for assistance.

4. Can I get assistance with product installation?

Yes, we offer installation services for certain products. Our team of experienced professionals can help with the installation of showers, enclosures, and other bathroom fixtures. The availability of installation services may vary depending on your location. Please contact our customer service team for more information and to discuss your specific requirements. We can provide you with a quote for the installation service and arrange for a qualified installer to visit your property.

5. Do you offer any discounts or promotions?

Yes, we frequently run discounts and promotions on our website. These may include percentage discounts, free shipping, or bundle deals. To stay updated on our latest offers, sign up for our newsletter or follow us on social media. Additionally, we offer a price match guarantee, where we will match the price of any identical product found cheaper elsewhere. If you find a lower price, please contact our customer service team with the details, and we will do our best to match it.

Some reasons to choose bigbathroomshop.co.uk

Excellent Customer Service

The company has a reputation for providing excellent customer service, as evidenced by the positive reviews. They are responsive to customer inquiries and concerns, and are willing to go the extra mile to ensure customer satisfaction. For example, they have replaced a faulty item without any questions, demonstrating their commitment to resolving issues promptly and efficiently.

Quick Response Time

Customers have praised the company for their quick response time. They reply to negative reviews within 24 hours, showing that they take customer feedback seriously and are proactive in addressing any issues that may arise. This level of responsiveness instills confidence in customers and enhances their overall experience with the company.

Wide Selection of Products

The company offers a wide selection of products, giving customers plenty of options to choose from. This ensures that customers can find exactly what they are looking for, whether it's a specific style or a particular feature. Having a diverse range of products allows customers to personalize their bathroom and create a space that meets their unique needs and preferences.

Competitive Pricing

Customers have praised the company for their competitive pricing. The products offered by the company are well-priced, making them accessible to a wide range of customers. This affordability allows customers to upgrade their bathroom without breaking the bank, making the company a cost-effective option for those looking to improve their bathroom space.

Prompt Delivery

The company is known for its prompt delivery service. Customers have reported receiving their orders quickly and efficiently, with no delays or issues. This ensures that customers can enjoy their new bathroom products in a timely manner, without having to wait for an extended period. Prompt delivery adds to the overall positive experience of customers and contributes to their satisfaction with the company.